- In Display Settings, ensure that the scaling is 100%
- Alternatively, to retain a scaling other than 100%:
- Right click on the ClearCanvas Workstation shortcut
- Select Properties
- Select the Compatibility tab
- Click Change high DPI settings
- Under High DPI scaling override, check Override high DPI scaling behavior and under Scaling performed by, select Application
- Download the HttpNamespaceManager utility.
- Launch the utility and add the following URLs to its list:
- When prompted for a user account, type “Everyone”
If you previously leveraged the automation functionality to launch Personal Edition from another application, you will need to make some small changes to the calling application so that it works properly with Personal Edition 13.0. In particular, you will need to change the URLs of certain service endpoints as follows:
- The modality that originally created them stored them in a lossy compressed format. In this situation, whether or not the images are appropriate for diagnosis is dependent on the intended use of the modality and the images it produces.
- The images have been lossy compressed by a storage device, such as a PACS system.
Such images should never be used for diagnosis, but rather the original images should be used. This includes images that were originally lossy compressed, and have been compressed further by a storage device. This will be evident on the image text overlay, as there will be multiple compression ratios displayed.
Is the Send Study button disabled? If so, the Workstation Shred Host Service is likely not running and will need to be restarted. Otherwise, check the Send/Receive Activity Monitor or the log file for an error message. Often, these error messages are descriptive enough to solve the problem.
If the study contains one or more very large files (on the order of hundreds of megabytes), you may run out of memory while sending the study. This is a known issue and will be fixed in a future version of the Workstation. As a temporary workaround, these very large files will need to be transferred manually by physical storage media, such as a USB flash drive. Alternatively, if possible, you can try to configure the modality such that it generates single frame instances rather than a single large multiframe image (which is usually the case with such large files).